Skip to main content

Terms and conditions

Thank you for visiting our website. This site is managed by First Draft News as part of the CrossCheck International initiative.

By using our site, you accept the following terms of use and agree to comply with them. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of, and comply with, these terms.

Use of our site includes accessing, browsing or signing up to interact on crosscheckhq.com

About Us

CrossCheck uses research-based methods to fight mis- and disinformation online. Additionally, it provides practical and ethical guidance in how to find, verify and publish content sourced from the social web.

Changes

We may update our site from time to time, and will endeavour to keep all content up to date. However, we do not guarantee that any work that we publish will be free from errors or omissions. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if, for any reason, our site is unavailable at any time, for any period.

Your Account and Password

If you decide to sign up to crosscheckhq.com you are responsible for maintaining the confidentiality of your username and password. You must not disclose it to any third party. We have the right to disable your account at any time if, in our opinion, you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at [email protected]

You can access your account via crosscheckhq.com

Content and Standards

Content on crosscheckhq.com refers to written words, videos, podcasts, presentations and interactive services.

As a visitor of this site, you must not copy, distribute or resell any content from the site. You are free to share the content on social media, print, screen-grab or email for non-commercial purposes only, but in all cases must credit CrossCheck as the source. We consider an appropriate credit to be the name “CrossCheck”, and request that you provide or hyperlink to the URL crosscheckhq.com where possible.

CrossCheck has a policy to never include potentially disturbing or offensive language or images on its site unless, in our opinion, inclusion of such content will provide educational value to our community. In these instances, we will display a clear warning at the top of the page and ensure that any disturbing or offensive elements are not independently shareable on social media.

We will not knowingly violate legal rights or deliberately deceive users, and will only ever publish information or comment that is to the best of our knowledge appropriate, honest and correct.

Data and Privacy

If you choose to sign up to CrossCheck directly then we will collect your email address, language selection, and any tips you submit for our CrossCheck partner newsrooms to investigate.

If you sign in using your Twitter, Facebook and/or Google credentials, you may provide additional personal information such as your real name, age, location and profile photograph. You acknowledge that by providing this information you allow us to identify you and therefore you may not be anonymous. No personally identifiable information will be made public to other visitors to the site unless you have chosen to include these details in any public packs that you create. Any information that we collect about you will only be used to administer our site and for internal operations, including troubleshooting, analysis and testing. We will use your email address to notify you about any news updates or changes to our service.

When you sign up to CrossCheck, you will be added to our Mailchimp mailing list, as you have expressed that you would like to receive direct email notifications from CrossCheck. You can unsubscribe from notification emails by clicking the unsubscribe link in the email footer.

Data will be retained as long as your account is active. We will not share your personal information with any third parties except if CrossCheck or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets, or in order to enforce or apply our terms of use.

By using our site, you consent to such processing and you warrant that all data provided by you is accurate. All information you provide to us is stored on secure servers. You are responsible for keeping your password confidential and we ask you not to share a password with anyone. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We will use strict procedures and security features to try to prevent unauthorised access.

Cookie Policy

CrossCheck uses cookies, which are small pieces of text that are placed on your computer to distinguish you from other users of our website. They allow us to recognise users over multiple visits, and to collect basic data about your use of the website. Cookies help us provide you with a good experience when you browse our website and also allows us to improve our site.

Third-Party Cookies

CrossCheck uses Google Analytics to track how you are using the site, your browsing behaviour, journey and device or browser used. No personally identifiable information is collected via Google Analytics. This information is used to help improve the experience for users.

In addition, CrossCheck uses MailChimp, which may place third-party cookies on our website to tailor content and information that may be displayed to users, to personalise user experience, and to otherwise improve the functionality of the services provided.

CrossCheck uses Yoast for SEO analysis and site optimisation. This information is used to improve the content quality of our website.

Your Choices and Rights

If you would like to delete cookies or instruct your web browser to delete or block cookies, please change the settings in your web browser. Please note that if you delete cookies or decline to accept them, you may not be able to access all of the features that we offer, or to store your preferences. Additionally, some of our pages may not display properly.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Eyewitness Media Hub Ltd. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

We will provide free of charge information you request under Articles 15 to 22 of the General Data Protection Regulation. We reserve the right to refuse a request, or charge a reasonable fee to cover administrative costs, if the request is manifestly unfounded or excessive.

Under the General Data Protection Regulation, you have the right to request access to, and the correction or erasure of, your data. You may also request the restriction of processing or object to the processing of your data. Additionally, you have the right to data portability. If you would like to exercise any of the rights described above or are dissatisfied with the way that we have used your information, please contact us at [email protected] You also have the right to lodge a complaint with a supervisory authority.

Third-Party Links

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites and we do not suggest any form of association, approval or endorsement by including the links. We assume no responsibility for the content of websites linked on our site and will not be liable for any loss or damage that may arise from your use of them.

Video and Audio on Demand

Audio is available on CrossCheck, hosted by Soundcloud. Content is posted in accordance with Soundcloud’s Terms and Conditions.

Video is available on demand on CrossCheck, hosted by YouTube. Content is posted in accordance with YouTube’s Terms and Conditions.

To the best of our knowledge, we will not infringe copyright or any other intellectual property rights. If you have any concerns regarding copyright, please email [email protected]

Limitations of our Liability

Nothing in these terms of use excludes any liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site;
  • or use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation;
  • or any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Copyright Infringement and Intellectual Property Rights

Content on CrossCheck will never knowingly infringe any copyright or licensing agreements with third parties. Any content commissioned for CrossCheck has been done so in good faith, with explicit usage rights agreed upfront. We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off or download copies or extracts of any page(s) from our site for personal or educational use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Complaints

Any complaints will be treated with the utmost care and attention, please email any complaints to [email protected] and use the subject line: Complaint.